Privacy Policy
This Privacy Policy describes how Eazeprint (the "Website" or "we") collects, uses, and discloses your personal information when you visit the Website or make a purchase.
Contact
If you have any further questions after reviewing this policy, would like more information about our privacy practices, or wish to file a complaint, please contact us via email or through our contact page.
Collection of personal information
When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to all information about an identifiable person (including the information listed below) as “personal information.” See the list below for more information on what personal information we collect and why.
- Device information
- Purpose of data collection: to load the website accurately for you and to conduct analyses of website usage in order to optimize our website.
- Source of collection: Automatically collected when you visit our website using cookies, log files, web beacons, tags, or pixels.
- Disclosure for business purposes: shared with our processor Shopify
- Personal information collected: Web browser version, IP address, time zone, cookie information, which pages or products you view, search terms, and how you interact with the website.
- Order Information
- Purpose of data collection: to provide you with products or services, to fulfill our contract, to process your payment information, to arrange shipping and provide you with invoices and/or order confirmations, to communicate with you, to check our orders for potential risks or fraud, and to provide you with information or advertising about our products or services, if it is in accordance with the preferences you have communicated.
- Source of the data: entered by you.
- Disclosure for business purposes: shared with our processor Shopify
- Personal information collected: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
- Customer Support Information
- Purpose of collection: to provide customer support.
- Source of the data: entered by you
Minors
This website is not intended for persons under the age of 15. We do not intentionally collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided above to request its deletion.
Disclosure of personal information
We share your personal information with service providers to assist us in providing our services and fulfilling our contracts with you, as described above. For example:
- We use Shopify to operate our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
- We may disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information that we receive, or to protect our rights.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
- We use Google Analytics to understand how our customers use the website. You can read more about how Google uses your personal information here: https://www.google.com/intl/de/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
- We share information about your use of the website, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and in some cases through the use of cookies or other similar technologies (which you may be able to consent to depending on your location).
- We use Shopify Audiences to help us show ads on other websites with our advertising partners to customers who have made purchases from other Shopify merchants and who may also be interested in what we have to offer. We also share information about your website usage, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers to you that you might find interesting.
For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") website at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at https://optout.aboutads.info/ .
Use of personal information
We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and to keep you informed about new products, services, and offers.
Legal basis
In accordance with the General Data Protection Regulation ("GDPR"), if you are resident in the European Economic Area ("EEA"), we process your personal information on the following legal basis:
- Your consent;
- The fulfillment of the contract between you and the website;
- Compliance with our legal obligations;
- For the protection of your vital interests;
- For the performance of a task in the public interest;
- For our legitimate interests, which do not outweigh your fundamental rights and freedoms.
Storage
If you place an order through the website, we will store your personal information for our records unless and until you request that we delete this information. For more information on your right to erasure, see the "Your Rights" section below.
Automated decision-making
If you are resident in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) which produces legal effects concerning you or similarly significantly affects you.
We engage in fully automated decision-making that has legal or otherwise significant effects using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud, which has no legal or otherwise significant impact on you.
Services that include elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist remains in effect for a short number of hours.
- Temporary blacklist of credit cards associated with blocked IP addresses. This blacklist remains in effect for a short number of days.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access, port, and request correction, updating, or deletion of the personal information we hold about you. To exercise these rights, please contact us using the contact information provided above.
Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .
CCPA
If you are a California resident, you have the right to access (also known as the “right to know”) the personal information we store about you, to port that information to a new service, and to request that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us using the contact information provided above.
If you wish to appoint an authorized representative to submit these requests on your behalf, please contact us at the address provided above.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the website or navigate from one page to another. Cookies also provide information about how people use the website, for example, whether it is their first visit or if they are a frequent visitor.
We use the following cookies to optimize your experience on our website and to provide our services.
Cookies necessary for the functioning of the shop.
| Name | Function | Duration |
|---|---|---|
| _from | Used in conjunction with accessing the admin panel. | 2 years |
| _secure_session_id | Used in conjunction with navigating through a shop window. | 24 hours |
| _shopify_country | Used in conjunction with the checkout. | Meeting |
| _shopify_m | Used to manage customers' privacy settings. | 1 year |
| _shopify_tm | Used to manage customers' privacy settings. | 30 minutes |
| _shopify_tw | Used to manage customers' privacy settings. | 2 weeks |
| _storefront_u | Used to facilitate the updating of customer account information. | 1 minute |
| _tracking_consent | Tracking preferences. | 1 year |
| c | Used in conjunction with the checkout. | 1 year |
| cart | Used in conjunction with the shopping cart. | 2 weeks |
| cart currency | Used in conjunction with the shopping cart. | 2 weeks |
| cart_sig | Used in conjunction with the checkout. | 2 weeks |
| cart_ts | Used in conjunction with the checkout. | 2 weeks |
| cart_ver | Used in conjunction with the shopping cart. | 2 weeks |
| checkout | Used in conjunction with the checkout. | 4 weeks |
| checkout token | Used in conjunction with the checkout. | 1 year |
| Dynamic checkout shown on cart | Used in conjunction with the checkout. | 30 minutes |
| Hide Shopify Pay for Checkout | Used in conjunction with the checkout. | Meeting |
| keep alive | Used in conjunction with buyer localization. | 2 weeks |
| master device ID | Used in conjunction with the dealer login. | 2 years |
| previous step | Used in conjunction with the checkout. | 1 year |
| remember me | Used in conjunction with the checkout. | 1 year |
| secure customer signature | Used in conjunction with the customer login. | 20 years |
| Shopify Pay | Used in conjunction with the checkout. | 1 year |
| Shopify Pay Redirect | Used in conjunction with the checkout. | 30 minutes, 3 weeks, or 1 year, depending on the value. |
| storefront digest | Used in conjunction with the customer login. | 2 years |
| tracked_start_checkout | Used in conjunction with the checkout. | 1 year |
| checkout_one_experiment | Used in conjunction with the checkout. | Meeting |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| landing page | Tracking landing pages. | 2 weeks |
| _original_referrer | Tracking landing pages. | 2 weeks |
| _s | Shopify Analytics. | 30 minutes |
| _shopify_d | Shopify Analytics. | Meeting |
| Shopify's | Shopify Analytics. | 30 minutes |
| _shopify_sa_p | Shopify analytics related to marketing & recommendations. | 30 minutes |
| _shopify_sa_t | Shopify analytics related to marketing & recommendations. | 30 minutes |
| _shopify_y | Shopify Analytics. | 1 year |
| _y | Shopify Analytics. | 1 year |
| _shopify_evids | Shopify Analytics. | Meeting |
| _shopify_ga | Shopify and Google Analytics. | Meeting |
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies persist until you stop browsing, and persistent cookies persist until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively affect your user experience and some parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies via your browser settings, which are often located in the "Tools" or "Settings" menu of your browser. For more information on how to change your browser settings or block, manage, or filter cookies, please refer to your browser's help file or websites such as: https://allaboutcookies.org .
Please also note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that we do not change our data collection and usage practices when we detect a "Do Not Track" signal from your browser, as there is no uniform industry consensus on how to respond to such signals.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As mentioned above, please contact us by email or post using the contact details provided above if you wish to submit a complaint.
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the competent data protection authority. You can contact your local data protection authority or our supervisory authority here: